Privacy policy

PRIVACY NOTICE

Last updated May 1, 2024

This privacy notice for NineteenTwenty describes how and
why we might collect, store, use, and/or share your information when you use our
services such as when you:
 Visit our website at https://www.heynineteentwenty.com, or any website of ours that links
to this privacy notice
 Download and use our mobile application (Nineteen Twenty), or any other application of
ours that links to this privacy notice
 Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy
rights and choices. If you do not agree with our policies and practices, please do not use our
Services. If you still have any questions or concerns, please contact us
at info@heynineteentwenty.com.

TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the
Services, express an interest in obtaining information about us or our products and Services,
when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on
the context of your interactions with us and the products and features you use. The personal
information we collect may include the following:
 names
 phone numbers
 email addresses
 mailing addresses
 billing addresses
 contact preferences
 passwords
 usernames
 contact or authentication data
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases,
such as your payment instrument number, and the security code associated with your payment
instrument. All payment data is stored by PayPal. You may find their privacy notice link(s)
here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
Social Media Login Data. We may provide you with the option to register with us using your
existing social media account details, like your Facebook, Twitter, or other social media account.
If you choose to register in this way, we will collect the information described in the section
called & HOW DO WE HANDLE YOUR SOCIAL LOGINS?
Application Data. If you use our application(s), we also may collect the following
information if you choose to provide us with access or permission:
 Mobile Device Access. We may request access or permission to certain features from
your mobile device, including your mobile device's calendar, storage, and other features.
If you wish to change our access or permissions, you may do so in your device's settings.
 Mobile Device Data. We automatically collect device information (such as your mobile
device ID, model, and manufacturer), operating system, version information and system
configuration information, device and application identification numbers, browser type
and version, hardware model Internet service provider and/or mobile carrier, and Internet
Protocol (IP) address (or proxy server). If you are using our application(s), we may also
collect information about the phone network associated with your mobile device, your
mobile device’s operating system or platform, the type of mobile device you use, your
mobile device’s unique device ID, and information about the features of our application(s)
you accessed.

 Push Notifications. We may request to send you push notifications regarding your
account or certain features of the application(s). If you wish to opt out from receiving
these types of communications, you may turn them off in your device's settings.
This information is primarily needed to maintain the security and operation of our application(s),
for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and
device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but may
include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and
for our internal analytics and reporting purposes.
The information we collect includes:
 Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser type, and settings and
information about your activity in the Services (such as the date/time stamps associated
with your usage, pages and files viewed, searches, and other actions you take such as
which features you use), device event information (such as system activity, error reports and hardware settings).
 Device Data. We collect device data such as information about your computer, phone,
tablet, or other device you use to access the Services. Depending on the device used,
this device data may include information such as your IP address (or proxy server),
device and application identification numbers, location, browser type, hardware model,
Internet service provider and/or mobile carrier, operating system, and system
configuration information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
 To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to your
account, as well as keep your account in working order.

 To deliver and facilitate delivery of services to the user. We may process your
information to provide you with the requested service.
 To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you might have
with the requested service.
 To send administrative information to you. We may process your information to send
you details about our products and services, changes to our terms and policies, and
other similar information.
 To fulfill and manage your orders. We may process your information to fulfill and
manage your orders, payments, returns, and exchanges made through the
Services.
 To enable user-to-user communications. We may process your information if you
choose to use any of our offerings that allow for communication with another user.
 To request feedback. We may process your information when necessary to request
feedback and to contact you about your use of our Services.
 To send you marketing and promotional communications. We may process the
personal information you send to us for our marketing purposes, if this is in accordance
with your marketing preferences. You can opt out of our marketing emails at any time.
For more information, see WHAT ARE YOUR PRIVACY RIGHTS?
 To deliver targeted advertising to you. We may process your information to develop
and display personalized content and advertising tailored to your interests, location, and
more.
 To protect our Services. We may process your information as part of our efforts to
keep our Services safe and secure, including fraud monitoring and prevention.
 To identify usage trends. We may process information about how you use our
Services to better understand how they are being used so we can improve them.
 To determine the effectiveness of our marketing and promotional campaigns. We
may process your information to better understand how to provide marketing and
promotional campaigns that are most relevant to you.
 To save or protect an individuals vital interest. We may process your information
when necessary to save or protect an individual’s vital interest, such as to
prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we
have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent,
to comply with laws, to provide you with services to enter into or fulfill our contractual obligations,
to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid
legal bases we rely on in order to process your personal information. As such, we may rely on
the following legal bases to process your personal information:
 Consent. We may process your information if you have given us permission
(i.e., consent) to use your personal information for a specific purpose. You can withdraw
your consent at any time.
 Performance of a Contract. We may process your personal information when we
believe it is necessary to fulfill our contractual obligations to you, including
providing our Services or at your request prior to entering into a contract with you.
 Legitimate Interests. We may process your information when we believe it is
reasonably necessary to achieve our legitimate business interests and those
interests do not outweigh your interests and fundamental rights and freedoms.
For example, we may process your personal information for some of the
purposes described in order to:
 Send users information about special offers and discounts on our products
and services
 Develop and display personalized and relevant advertising content for our
users
 Analyze how our Services are used so we can improve them to engage and
retain users
 Support our marketing activities
 Diagnose problems and/or prevent fraudulent activities
 Understand how our users use our products and services so we can
improve user experience
 Legal Obligations. We may process your information where we believe it is
necessary for compliance with our legal obligations, such as to cooperate with a
law enforcement body or regulatory agency, exercise or defend our legal rights,
or disclose your information as evidence in litigation in which we are involved.

 Vital Interests. We may process your information where we believe it is necessary
to protect your vital interests or the vital interests of a third party, such as
situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express
consent) to use your personal information for a specific purpose, or in situations where
your permission can be inferred (i.e., implied consent). You can withdraw your consent
at any time.

In some exceptional cases, we may be legally permitted under applicable law to process
your information without your consent, including, for example:
 If collection is clearly in the interests of an individual and consent cannot be
obtained in a timely way
 For investigations and fraud detection and prevention
 For business transactions provided certain conditions are met
 If it is contained in a witness statement and the collection is necessary to assess,
process, or settle an insurance claim
 For identifying injured, ill, or deceased persons and communicating with next of
kin
 If we have reasonable grounds to believe an individual has been, is, or may be
victim of financial abuse
 If it is reasonable to expect collection and use with consent would compromise
the availability or the accuracy of the information and the collection is reasonable
for purposes related to investigating a breach of an agreement or a contravention
of the laws of Canada or a province
 If disclosure is required to comply with a subpoena, warrant, court order, or rules
of the court relating to the production of records
 If it was produced by an individual in the course of their employment, business, or
profession and the collection is consistent with the purposes for which the information
was produced
 If the collection is solely for journalistic, artistic, or literary purposes
 If the information is publicly available and is specified by the regulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share information in specific situations described in this section and/or with
the following third parties.
We may need to share your personal information in the following situations:
 Business Transfers. We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of
all or a portion of our business to another company.
 Affiliates. We may share your information with our affiliates, in which case we will
require those affiliates to honor this privacy notice. Affiliates include our parent company
and any subsidiaries, joint venture partners, or other companies that we control or that
are under common control with us.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may
have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media
account details (like your Facebook or Twitter logins). Where you choose to do this, we will
receive certain profile information about you from your social media provider. The profile
information we receive may vary depending on the social media provider concerned, but will
often include your name, email address, friends list, and profile picture, as well as other
information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy
notice or that are otherwise made clear to you on the relevant Services. Please note that we do
not control, and are not responsible for, other uses of your personal information by your third-
party social media provider. We recommend that you review their privacy notice to understand
how they collect, use, and share your personal information, and how you can set your privacy
preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in
this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out
in this privacy notice, unless a longer retention period is required or permitted by law (such as
tax, accounting, or other legal requirements). No purpose in this notice will require us keeping
your personal information for longer than the period of time in which users have an account with
us.
When we have no ongoing legitimate business need to process your personal information, we
will either delete or anonymize such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and
technical security measures.
We have implemented appropriate and reasonable technical and organizational security
measures designed to protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no electronic transmission over
the Internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will
not be able to defeat our security and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information, transmission of
personal information to and from our Services is at your own risk. You should only access the
Services within a secure environment.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK),
and Canada, you have rights that allow you greater access to and control over your personal
information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data
protection laws. These may include the right (i) to request access and obtain a copy of your
personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your
personal information; and (iv) if applicable, to data portability. In certain circumstances, you may
also have the right to object to the processing of your personal information. You can make such a
request by contacting us by using the contact details provided in the section HOW CAN YOU
CONTACT US ABOUT THIS NOTICE? below.
We will consider and act upon any request in accordance with applicable data protection laws.
 
If you are located in the EEA or UK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your local data protection supervisory
authority. You can find their contact details here: https://ec.europa.eu/justice/data-
protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are
available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal
information, which may be express and/or implied consent depending on the applicable law, you
have the right to withdraw your consent at any time. You can withdraw your consent at any time
by contacting us by using the contact details provided in the section HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our
marketing and promotional communications at any time by clicking on the unsubscribe link in the
emails that we send, replying to the SMS messages that we
send, or by contacting us using the details provided in the section HOW CAN YOU CONTACT
US ABOUT THIS NOTICE? below. You will then be removed from the marketing lists. However,
we may still communicate with you — for example, to send you service-related messages that
are necessary for the administration and use of your account, to respond to service requests, or
for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
 Log in to your account settings and update your user account.
 Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms
and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us
at info@heynineteentwenty.com.

9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-
Not-Track feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At this stage no uniform
technology standard for recognizing and implementing DNT signals has been finalized. As such,
we do not currently respond to DNT browser signals or any other mechanism that automatically
communicates your choice not to be tracked online. If a standard for online tracking is adopted
that we must follow in the future, we will inform you about that practice in a revised version of this
privacy notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access
to your personal information.
California Civil Code Section 1798.83, also known as the law, permits our
users who are California residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed to third parties for
direct marketing purposes and the names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in writing to us using the
contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with
Services, you have the right to request removal of unwanted data that you publicly post on the
Services. To request removal of such data, please contact us using the contact information
provided below and include the email address associated with your account and a statement that
you reside in California. We will make sure the data is not publicly displayed on the Services, but
please be aware that the data may not be completely or comprehensively removed from all our
systems (e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a as:
(1) every individual who is in the State of California for other than a temporary or transitory
purpose and
(2) every individual who is domiciled in the State of California who is outside the State of
California for a temporary or transitory purpose
All other individuals are defined as
If this definition of applies to you, we must adhere to certain rights and obligations
regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12)
months:
Category Examples Collected
A. Identifiers Contact details, such as real name, alias, postal
address, telephone or mobile contact number, YES

unique personal identifier, online identifier,
Internet Protocol address, email address, and
account name

B. Personal information
categories listed in the
California Customer Records
statute

Name, contact information, education,
employment, employment history, and financial
information

NO

C. Protected classification
characteristics under California
or federal law

Gender and date of birth NO

D. Commercial information Transaction information, purchase history,

financial details, and payment information NO

E. Biometric information Fingerprints and voiceprints NO

F. Internet or other similar
network activity

Browsing history, search history,
online behavior, interest data, and interactions
with our and other websites, applications,
systems, and advertisements

NO

G. Geolocation data Device location NO
H. Audio, electronic, visual,
thermal, olfactory, or similar
information

Images and audio, video or call recordings
created in connection with our business
activities

NO

I. Professional or employment-
related information

Business contact details in order to provide you
our Services at a business level or job title, work
history, and professional qualifications if you
apply for a job with us

NO

J. Education Information Student records and directory information NO

K. Inferences drawn from other
personal information

Inferences drawn from any of the collected
personal information listed above to create a
profile or summary about, for example, an
individual’s preferences and characteristics

YES

We may also collect other personal information outside of these categories through instances
where you interact with us in person, online, or by phone or mail in the context of:
 Receiving help through our customer support channels;
 Participation in customer surveys or contests; and
 Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy
notice.

You may contact us by email at info@heynineteentwenty.com, or by referring to the contact
details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt out we may deny a request if
the authorized agent does not submit proof that they have been validly authorized to act on your
behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written
contract between us and each service provider. Each service provider is a for-profit entity that
processes the information on our behalf.
We may use your personal information for our own business purposes, such as for undertaking
internal research for technological development and demonstration. This is not considered to
be of your personal information.
Nineteen Twenty has not disclosed or sold any personal information to third parties for a
business or commercial purpose in the preceding twelve (12) months. Nineteen Twenty will not
sell personal information in the future belonging to website visitors, users, and other consumers.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal
information, we will respect your request and delete your personal information, subject to certain
exceptions provided by law, such as (but not limited to) the exercise by another consumer of his
or her right to free speech, our compliance requirements resulting from a legal obligation, or any
processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
 whether we collect and use your personal information;
 the categories of personal information that we collect;
 the purposes for which the collected personal information is used;
 whether we sell your personal information to third parties;
 the categories of personal information that we sold or disclosed for a business purpose;
 the categories of third parties to whom the personal information was sold or disclosed for
a business purpose; and
 the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to provide or delete consumer
information that is de-identified in response to a consumer request or to re-identify individual data
to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same
person about whom we have the information in our system. These verification efforts require us
to ask you to provide information so that we can match it with information you have previously
provided us. For instance, depending on the type of request you submit, we may ask you to
provide certain information so that we can match the information you provide with the information
we already have on file, or we may contact you through a communication method (e.g., phone or
email) that you have previously provided to us. We may also use other verification methods as
the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority
to make the request. To the extent possible, we will avoid requesting additional information from
you for the purposes of verification. However, if we cannot verify your identity from the
information already maintained by us, we may request that you provide additional information for
the purposes of verifying your identity and for security or fraud-prevention purposes. We will
delete such additionally provided information as soon as we finish verifying you.
Other privacy rights
 You may object to the processing of your personal information.
 You may request correction of your personal data if it is incorrect or no longer relevant, or
ask to restrict the processing of the information.
 You can designate an authorized agent to make a request under the CCPA on your
behalf. We may deny a request from an authorized agent that does not submit proof that
they have been validly authorized to act on your behalf in accordance with the CCPA.
 You may request to opt out from future selling of your personal information to third
parties. Upon receiving an opt-out request, we will act upon the request as soon as
feasibly possible, but no later than fifteen (15) days from the date of the request
submission.
To exercise these rights, you can contact us by email at info@heynineteentwenty.com, or by
referring to the contact details at the bottom of this document. If you have a complaint about how
we handle your data, we would like to hear from you.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an
updated date and the updated version will be effective as soon as it is accessible. If
we make material changes to this privacy notice, we may notify you either by prominently posting
a notice of such changes or by directly sending you a notification. We encourage you to review
this privacy notice frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us
at info@heynineteentwenty.com or by post to:
Nineteen Twenty

Phoenix, AZ
United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it. To request to
review, update, or delete your personal information,
please visit: info@heynineteentwenty.com.

 

Text Marketing Terms and Conditions:

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.